Privacy policy
At Nuvoro Moda, we believe privacy is an essential part of good service. This Privacy Policy explains how we collect, use, and protect your personal data when you visit http://nuvoro-moda.com/ make a purchase, or contact our customer service. By using our website, you agree to the practices described in this policy. If you do not agree, please do not use our services.
Who We Are
Company name: Nuvoro Moda
Address: 9 Chong Yip St, Kwun Tong, Hong Kong
Email: support@nuvoro-moda.com
Data We Collect
When you use our website, we may collect:
- Technical data such as your IP address, browser type, and time zone.
- Personal information you provide when placing an order, such as your name, email address, phone number, shipping address, and payment details.
- Information you provide when contacting us, such as messages or support requests.
How We Use Your Data
We use your data to:
- Process and deliver your orders.
- Provide customer support.
- Protect our website and prevent fraud.
- Personalize your shopping experience.
- Send updates, offers, or marketing messages (only if you choose to receive them).
Sharing Your Data
We only share your data with trusted partners, including:
- Payment service providers.
- Shipping and courier companies.
- Technical and marketing service providers such as Shopify.
We never sell or rent your personal information.
Cookies
Our website uses cookies to:
- Remember your preferences.
- Improve website functionality and performance.
- Display content relevant to your interests.
You can disable cookies in your browser settings, but certain website features may not work as intended.
Your Rights
As a user, you have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Restrict processing of your data.
- Request a portable copy of your information.
- Withdraw consent at any time, for example by unsubscribing from newsletters.
To exercise your rights, please contact us at support@nuvoro-moda.com
Children’s Privacy
Our services are intended for adults. We do not knowingly collect data from individuals under 18 years of age. If we learn that such data has been provided, we will delete it immediately.
International Data Transfers
If you are located in Ireland, please note that your personal information may be processed or stored outside of Ireland, including in countries such as the United States, by our trusted partners (for example, payment providers, technology platforms, or shipping companies).
We take steps to ensure that any transfer of your data is managed securely and in compliance with applicable data protection standards.
Data Security and Retention
We take your privacy seriously and store your data only as long as necessary to:
- Provide our services.
- Fulfill legal and accounting obligations.
- Resolve any disputes or claims.
We implement appropriate technical and organizational measures to keep your information secure.
Updates to This Policy
We may occasionally update this Privacy Policy to reflect operational, legal, or regulatory changes. The latest version will always be available on the Nuvoro Moda website. Please review it periodically to stay informed.
Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
Company name: Nuvoro Moda
Address: 9 Chong Yip St, Kwun Tong, Hong Kong
Email: support@nuvoro-moda.com
Thank you for trusting Nuvoro Moda. We are committed to protecting your information and ensuring a secure, enjoyable shopping experience.